Privacy Policy
SuitCasa LLC ("SuitCasa," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://thesuitcasa.com/ and interact with our services, including SMS communications.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal information:
Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Appointment booking details
Information submitted through contact forms, checkout forms, or consultation requests
Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Website usage data
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Schedule and confirm appointments
Provide customer service and support
Improve our website and services
Send transactional communications (order confirmations, appointment reminders, service updates)
Send promotional communications where consent has been provided
Comply with legal obligations
3. SMS Communications & Opt-In
By providing your phone number through our website, booking forms, checkout, or other contact methods, you expressly consent to receive SMS text messages from SuitCasa.
These messages may include:
Appointment confirmations and reminders
Order and delivery updates
Customer support responses
Promotional offers and marketing messages (if opted in)
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying:
STOP to unsubscribe
HELP for assistance
Consent to receive SMS messages is not a condition of purchase.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers strictly for business purposes, including:
Payment processing providers
Shipping and fulfillment providers
CRM and customer communication platforms
Appointment scheduling systems
These service providers are contractually obligated to maintain the confidentiality and security of your information.We may also disclose personal information if required to do so by law or in response to valid legal requests.
Mobile Information Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies collect information such as user preferences and browsing behavior.
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent for marketing communications at any time
